APPLICATIONS
Why Does The Application I Installed Not Fit The Tablet Resolution?
Why Does The Direction Of Tablet Rotation Not Match With The Application (I.E. Game)?
How To Locate The File Downloaded From Internet?
How Do I Retrieve The Installed Applications After A Factory Data Reset?
How To Remove The Application I Installed?
Does The Sn14T72 Support Fm Radio Function?
AUDIO
No Sound In Sound, Music And Video Playback.
- Music on Tablet might be paused. If you are using a headphone with a play button, try pressing the play button to resume playing.
- Make sure power adapter insert to earphone jack.
BATTERY
How To Prolong The Usage Time Of The Battery?
- Turn down the volume.
- Set the time amount to proper level in "Screen timeout setting".
- Turn off Wireless (WLAN, Bluetooth) when not in use.
- Close the unused applications: tap the Multi-task then slide left or right the selected applications.
How Many Hours To Fully Charge The Battery?
The Battery On My Device Runs Out Very Quickly, What Can I Do?
Switch OFF WiFi / Bluetooth and close the unused apps to save battery.
If you have network applications running in the background (that are auto launched at boot, ex: checking the weather every 2 minutes) this will have an impact on the battery drain.
A screen set to maximum brightest also drains energy from the device. Set your device as well to have its screen go off after 2 minutes of non-use.
These things will help your battery conserve energy.
How To Set Up Email Account? (I.E. Gmail)
1. Enter your google email address and password, and click "Next".
2. Follow the setup steps.
HARDWARE
Does The Sn14T72 Support Gps Location Function?
Does The Sn14T72 Support Vibration Function?
Does The Tablet Usb Port Support Host Function And External Devices?
Does The Sn14T72 Usb Port Support Usb Charging?
Where To Find The Sim Card Slot On The Device? / Does The Sn14T72 Support 3G Function?
I/O
No Display/Image On The External Connecting Device. (I.E. Tv, Monitor)
OTHERS
How To Clean The Device?
We suggest to always clean the device powered off.
Why Is The Touch Pad Not Responding (The Screen Display Is Working)?
- Once enter Tablet main page, press Volume button to test the volume is working or not. (check the system is responding or not)
What Is The Pixel Policy Of My Hannspad? In Case I’Ve Got Some Bright Pixels Or Dead Pixels On My Tablet, Are They Covered By Warranty?
Hannspad tablets are covered by a 0/4/4 pixel policy: 0 bright dots / 4 dark dots / 4 total defect dots.
Only products above this tolerance will be considered as defective and thus will be treated in Warranty.
Will the tablet’s source code be available?
POWER
How To Check The Tablet If The Tablet Cannot Be Turned On?
- Press and hold the POWER/ Force-off button for 8 seconds until the Hannspree logo appears.
- Check the video display system is not in the external monitor mode.
STORAGE
How To Disconnect Inserted Micro Sd Card From Tablet?
Why does the inserted Micro SD card not work or shows "Damaged SD card" from system status (Ongoing Tasks)?
- Dismounting the SD card inappropriately may cause an SD card detection fail.
- When SD card is mounted, go to "Settings" -> "Storage" -> "SD card" -> "Mount SD card" to engage SD card manually or simply re-in
Where Do I Find The Micro Sd Card Storage I Inserted?
(Folder "sd card2" represents external Micro SD card storage.) to remove
(Folder "sd card" represents internal storage.) to remove
SYSTEM & SETTINGS
Should I apply "Factory Data reset" after system updated?
If user wants to apply "Factory Data reset", please be aware of all installed applications and use
How Do I Factory Reset My Device?
1. Power off the tablet
2. Hold all 3 buttons VOL_, VOL + , Power at same time (about 8 seconds) until the hannspree logo appears.
3. An image of a robot on its side will appear with a red exclamation mark. Press Vol - and power key at the same time to proceed to the recovery menu (sometimes this process requires some repeated attempts).
4. Select to “wipe data/factory reset” and press power key to confirm.
Select to “Yes- select all user data” and press power key to confirm.
System will show data wipe process in progress.
5. When completed select ”reboot system now”. And press the power key to confirm
****************Factory Resetting the device will delete all user data on the tablet.************
If My Tablet Is Hanging On The Logo Screen, How Can I Re-Start It?
Why Could Search Bt Device With I-Phone, But Can Not To Connect?
So normally Android can't support i-phone's BT.
Note: About other device of Apple will be the same situation.
PS: Some special device can support both of IOS and Android's BT because of they
combine two protocol systems in one platform.
WIFI
How To Set Up Wireless Wifi Connection?
Press the WiFi Icon to On from "Settings" → "Wi-Fi".
Find a WLAN
Select a network from "Settings" → "Wi-Fi". Your Tablet will automatically search for available networks. Enter the network password if applicable – ensure this is typed correctly if you cannot connect first time
Add WLAN manually
Press "Add network" from "Settings" → "Wi-Fi". Enter the Network SSID and select Security type. Select Save to finish.
WIRELESS
I Am Not Able To Locate The Bluetooth Device.
- Make sure both Bluetooth devices are within the maximum Bluetooth range. (i.e. within 10 meters).
Why Can I Not Find The Wireless Access Point For Internet Connection?
2. If the access point can not be found from the Tablet automatically, manually set up the access point from "Settings" -> "WIRELESS & NETWORKS" ->"Wi-Fi" -> "Wi-Fi Settings" -> "Add Wi-Fi network".